Frequently Asked Questions
What services do you offer?
We offer a wide range of garden services including lawn care, landscaping, garden maintenance, hedge trimming, tree pruning, planting, and seasonal clean-ups. Whether you need regular maintenance or a one-time project, we’ve got you covered.
How can I book a service?
You can book a service by giving us a call at 07983159723, or sending us an email at greenwavegarden@outlook.com. We’ll get back to you promptly to confirm your appointment.
What are your service areas?
We provide services in most of South East Cornwall, including Plymouth. If you’re unsure whether we cover your area, please contact us.
What are your pricing and payment options?
Our pricing varies depending on the service and the size of the project. We offer competitive rates and provide free quotes. We accept payments via cash, credit/debit cards, and bank transfers.
Do you offer free quotes?
Yes, we offer free quotes. Contact us to schedule a visit, and we’ll assess your garden and provide a detailed quote.
What should I do to prepare for your visit?
To prepare for our visit, please ensure that any pets are secured, all pet mess is cleared, and that we have clear access to the areas we’ll be working on. If there are any specific instructions or concerns, let us know in advance.
Are you insured and DBS checked?
Yes, we are fully insured and DBS checked as your peace of mind is important to us, and we take all necessary precautions to ensure safe and professional service.
How often should I schedule garden maintenance?
The frequency of garden maintenance depends on your garden’s needs and your preferences. Generally, we recommend twice monthly visits for regular upkeep. We can tailor a maintenance schedule that suits you best.
Can you provide references or testimonials?
Absolutely! We have a list of satisfied customers who are happy to share their experiences. You can also check out the testimonials on our website to see what our clients have to say.
Do you offer any guarantees or warranties?
We stand by the quality of our work and offer a satisfaction guarantee. If you’re not happy with our service, please let us know, and we’ll make it right.